Commission platforms, legacy ordering tools, and the new guard — laid out side by side so you can see exactly what you're giving up or paying for.
Uber Eats, Deliveroo, and Just Eat exist to own the customer relationship — and charge you accordingly. Here's what you're actually giving up.
| Feature / cost | EatzaCommission-free★ Recommended | Uber EatsCommission marketplace | DeliverooCommission marketplace | Just EatCommission marketplace |
|---|---|---|---|---|
| Pricing | ||||
| Commission per order | 0% | ~35% | ~30% | ~28% |
| Monthly platform cost on £5k revenue | Free | ~£1,750 | ~£1,500 | ~£1,400 |
| Annual cost on £5k/mo | Free | ~£21,000 | ~£18,000 | ~£17,499 |
| Ownership | ||||
| You own the customer data | ✓ | ✗ | ✗ | ✗ |
| Customer orders on your own branded site | ✓ | ✗ Their app | ✗ Their app | ✗ Their app |
| Custom domain for ordering | ✓ | ✗ | ✗ | ✗ |
| Widget embeds into your website | ✓ | ✗ | ✗ | ✗ |
| Tools & features | ||||
| EPOS / Point of Sale | ✓ Full till + kitchen | ✗ | ✗ | ✗ |
| AI chatbot for customers | ✓ | ✗ | ✗ | ✗ |
| SMS & email marketing campaigns | ✓ | ✗ | ✗ | ✗ |
| Flash Deals | ✓ | ✗ | ✗ | ✗ |
| Thermal printer support | ✓ | Tablet only | Tablet only | Tablet only |
| Promotions engine | ✓ 6 types | Limited | Limited | Limited |
| Reseller / agency programme | ✓ | ✗ | ✗ | ✗ |
| Marketplace discoverability | ✓ order.eatza.co | ✓ Large user base | ✓ Large user base | ✓ Large user base |
Commission rates are approximate averages for UK restaurants. Your actual rates may vary by contract, location, and volume.
These platforms also charge no commission. But not all commission-free ordering is created equal — the feature gap is significant.
| Feature | EatzaFrom free★ Most features | GloriaFoodFrom £79/mo | FlipdishFrom £149/mo | Square OnlineFrom £29/mo |
|---|---|---|---|---|
| Ordering | ||||
| Widget embeds on your website | ✓ | ✓ | ✓ | ✓ |
| Branded ordering page / subdomain | ✓ | ✓ | ✓ | ✓ |
| Custom domain | ✓ | ✓ | ✓ | ✓ |
| Menu import (one-click) | ✓ Gloria Foods | ✗ | Manual | ✗ |
| Deep-links to specific menu items | ✓ | ✗ | ✗ | ✗ |
| EPOS & operations | ||||
| Full EPOS / Point of Sale | ✓ Till + kitchen + reports | Basic only | ✓ | ✓ |
| Kitchen display system | ✓ | ✗ | ✓ | Add-on |
| Thermal printer integration | ✓ WiFi, LAN, Android relay | ✗ | CloudPRNT only | Add-on hardware |
| Customisable ticket design | ✓ | ✗ | Limited | ✗ |
| Marketing & customer retention | ||||
| Email marketing campaigns | ✓ Segmented + templated | ✗ | Basic | Basic |
| SMS marketing campaigns | ✓ | ✗ | ✗ | ✗ |
| Flash Deals (time-limited offers) | ✓ | ✗ | ✗ | ✗ |
| Promotions engine (6 types) | ✓ | Basic | ✓ | Basic |
| Lapsed customer re-engagement | ✓ Auto-segmented | ✗ | Manual | ✗ |
| AI & intelligence | ||||
| AI chatbot (customer Q&A) | ✓ 24/7, on-site | ✗ | ✗ | ✗ |
| AI support deflection | ✓ | ✗ | ✗ | ✗ |
| Platform & reseller | ||||
| Marketplace listing (0% commission) | ✓ order.eatza.co | ✗ | ✗ | ✗ |
| Reseller / agency programme | ✓ | ✗ | ✓ | ✗ |
| Starting price | Free | £79/mo | £149/mo | £29/mo |
Feature availability and pricing based on publicly available information and may have changed. Verify current plans directly with each provider.
Every platform has a place. Here's where each one makes sense — and where it doesn't.
We've built a one-click Gloria Foods menu importer. Your menu, categories, and options come across automatically.
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